All You Need To Know

All You Need To Know

REVERZE - TIME WILL TELL
12.03.22
Sportpaleis & Lotto Arena
Schijnpoortweg 119
2170 Antwerp (BE)
www.reverze.be

OPENING HOURS
Reverze (Sportpaleis & Lotto Arena) will start at 20:00h and end at 07:00h. All ticket holders need to enter Reverze before 02:00h.

EXIT = NO RE-ENTRY
DON'T BRING FOOD, DRINKS, WEAPONS OR DRUGS

MAIN ENTRANCE FOR ALL VISITORS
All visitors will have to enter via the left side of Sportpaleis & Lotto Arena.

Visitors coming from parking 'Spoor Oost' or parking 'Slachthuis' will automatically arrive at the big entrance under the viaduct of the highway.

Visitors coming from the metro subway station will have to go right towards the left side of the Lotto Arena towards the viaduct of the highway.

Visitors coming from parking 'Carrette' or parking 'Vaart' will have to walk past both Sportpaleis & Lotto Arena towards the viaduct of the highway.

Under the viaduct you will see Regular and VIP Entrance next to each other, just follow the signs from there towards the ticket scanning.

Once you’ve passed the ticket scanning, you will find one big locker zone and toilets.

On your right side you will also see the ticket booths for buying drink & food tickets.

Once you’ve put your coat and/or bag(s) in your locker and bought your tickets, just follow the signs towards the entrances of Sportpaleis & Lotto Arena.

ENTRANCE VIP TICKETS
The VIP Entrance is the right section of the main entrance located under the viaduct, clearly signed with a banner.

VIP’s will have to pass the ticket scanning and will receive a VIP bracelet that will grant access to the VIP decks in Sportpaleis & Lotto Arena.

There is one big locker zone just in front of you when you’ve passed the ticket scanning.

A free locker ticket with a personal code to your locker will be available at the service desk of the lockers.

Once you’ve put your coat and/or bag(s) in your locker, you will enter the foyer of Lotto Arena.

Here you can buy your food & drink tickets and will start your Reverze experience. If you want to head straight to Sportpaleis, just follow the signs.

ENTRANCE BUS TICKETS
Visitors coming with private (party) busses, will park at parking 'Vaart' on the right side of Sportpaleis.

From there on, you will have to walk past the frontside of both Sportpaleis and Lotto Arena towards the viaduct of the highway on the left side of the Lotto Arena.

There you will see the big main entrance for all visitors and you can choose between the regular or VIP entrance gate.

TICKETS
Reverze is completely sold out. This means that there are no tickets available at the doors.

Please beware of scammers and unofficial resellers. No exceptions will be made at the entrance when a ticket is declined.

Help! I lost my ticket!
No stress! Go to customerservice.paylogic.com or visit www.teleticketservice.com; our ticket providers will assist you as good as possible.

I would like to sell my ticket. Who, what, where?!?

At first, all purchased tickets are non-refundable.

Prevent fraud and sell your ticket only via www.ticketswap.com.

This way the prices remain fair for everyone and the buyer also plays it safe. Ticketswap provides a new barcode for every buyer.

Don't worry, personalization is not necessary. Luckily, the name on the ticket isn’t important. When you’re at Reverze, the only thing that gets verified is the barcode.

PAYMENTS & ATM
Cash or PIN payments are possible at the token points, both inside Sportpaleis & Lotto Arena. Besides cash, it is possible to buy tokens by using the following cards: Bancontact/Mister Cash - Maestro - Mastercard - Visa.

You also can pay with these cards at the merchandise stands. There are no ATM's available so it's not possible to take out some extra cash. Please note, purchased tokens are not refundable.

ECO TOKENS
Become part of a cleaner environment and make Reverze more sustainable by recycling our plastic bottles and cans together!

We would like to ask everyone to keep the venue clean and to help us recycle as much as possible. This is why the eco token system will be introduced at Reverze.

When entering the venue, you will receive 1 free eco token. Read more about the why and how here.

INCREASED SECURITY MEASURES
There will be increased security measures by the security staff. Please follow all instructions carefully for your own safety and a smooth entrance.

Please bring as little unnecessary stuff or bags as possible but do dress warmly when weather forecasts predict cold temperatures.

BRING YOUR ID
The minimum age is 16. Don't forget to bring your ID, because your age will be verified at the entrance. No valid ID = no entry and no refund!

INFO POINTS
Any questions? Just go to one of the Info Points located at the main entrance of Sportpaleis. Our crew is pleased to help you.

FREE PUBLIC TRANSPORT 'DE LIJN' ANTWERP
Your valid ticket includes free public transport on Saturday 12 and Sunday 13 March 2022 with 'De Lijn' Antwerp. During the night there will be connections from Sportpaleis to the Park & Ride parkings and the center of Antwerp. The first tram (number 5), direction Antwerp Central Station, will be available from 05:24h.

Plan your trip in advance by checking this overview or get yourself updated at our Info Points or www.delijn.be.

TRAIN/NMBS
Catch a train to Antwerp Central Station. From there, take tram 3 to Merksem and get off at exit 'Sport'. For more info, please check www.nmbs.be.

Free public transport 'De Lijn' within Antwerp on Saturday 12 and Sunday 13 March 2022 by showing your valid Reverze ticket!

PARKING
For detailed parking information, click here.

LOW EMISSION ZONE
Please note that Sportpaleis is located in a Low Emission Zone. For more info click here.

PARK & RIDE PARKINGS
Here you will find all information concerning the nearby Park & Ride parking facilities.

PRIVATE BUSES
PARKING
For all buses: please head over to parking 'Vaart'. For more details on parking check the briefing sent to all registered private buses. If you haven't announced your private bus yet, please do so before Friday, 11 March 2022. Unannounced buses will have to pay a supplementary parking fee upon arrival.

DIRECTIONS & RULES
The following directions are given by Sportpaleis and local authorities: it is forbidden to drop off/pick up visitors in front of the entrance or nearby Sportpaleis.

All buses have to drop off visitors at parking 'Vaart' and can wait there during the event. Buses who drop off visitors and leave are also obliged to use parking 'Vaart'.

After the event, visitors have to go back to parking 'Vaart', where the buses are stationed. Please note that it is strictly forbidden to collect visitors in front of the entrance or nearby Sportpaleis.

MERCHANDISE
There are several merchandise shops at Reverze. In addition to the official Reverze merchandise, there will also be other Bass Events merchandise/gadgets available.

LOCKERS
Share a locker with your friends to save money and space. Renting a locker costs 6 EUR.

All lockers are equipped with a code lock, so no deposit is required. Don't lose your personal code to open your locker again. We recommend you taking a photo of your personal code!

REACHING EACH AREA
The passages between Sportpaleis & Lotto Arena are clearly marked with signs. There is a two-way passage at the ground floor that passes the outdoor smoking area.

The other one-way passages between Sportpaleis & Lotto Arena are at the first floors of both venues. They have a one-way passage system as well. To go from Lotto Arena to Sportpaleis, you'll have to pass through the Hospitality Center which is a huge chill out area with food, drinks and sitting space, just follow the signs 'Lotto Arena' or 'Sportpaleis'.

OFFICIAL MEDIA TEAM
There will be an official media team at Reverze. They will capture the whole event through video footage and photographs. This crew will be up and running, so make sure to wear your brightest smile and please make sure you don't block their view.

The official aftermovie will be available in a few weeks after the event. The official pictures will be available on the Facebook page and website, a few days after the event.

Please note: you may have been photographed, but this does not mean that your picture will end up online.

SOCIAL MEDIA
We would love to see your pictures! Post them on Facebook and Instagram, join the event and invite your friends. Use #Reverze in all your updates.

DRUGS
There is an absolute Zero Tolerance policy regarding drugs. This means that all types of soft and hard drugs are not allowed. You will be checked at the entrance. When you get caught with any kind or amount of drugs, you will be handed over to the police and this can result in serious consequences.

FIRST AID
Do not hesitate to ask first aid staff for help when needed. Follow the signs ‘EHBO’ or ‘First Aid’ or just address any crew or security members you can find in case of an emergency with yourself or someone nearby who needs help. Please look out for each other!

PICKPOCKETS
Please be aware of pickpockets during Reverze and don't leave your belongings unattended. When you suspect to be a victim of a pickpocket, please address the security staff. If you see any suspected behavior of others around you, don’t hesitate to inform the security staff.

DO NOT BRING THE FOLLOWING ITEMS
The following items are not allowed: vapors (only non-refillable e-cigarettes (closed system) are allowed so use in the designated smoking areas, not inside the venue), e-liquids, bottles of perfume, aerosol deodorant bottles, selfie sticks, laser gadgets or pointers, food, drinks, any kind of weapons, drugs, football flags or any symbols of racism or hate. Please visit our general rules and conditions for more information.

LOST & FOUND
Bring in stuff you have found, share the love and collect your karma points (location: Info Points, main entrance Sportpaleis). You'll make our and their day!

Please contact the administrative service center of Sportpaleis & Lotto Arena (+32 3 400 60 00, every working day from 09:00h till 18:00h).

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